Transport is built on trust. Trust in a trailer that keeps running every day. Trust in a dealer who picks up the phone when support is needed. And trust in a manufacturer who knows its product down to the last bolt. In Northern France, TH Trucks brings these three elements together. That is what makes the partnership with Kraker Trailers such a natural fit.
A region, eleven workshops, one approach
Northern France is a busy logistics corridor. Transport companies in this region work hard, cover many kilometres and cannot afford unnecessary downtime. TH Trucks understands that world from the inside. With eleven workshops spread across the region, they are always close to their customers. Whether that customer is a large fleet operator, a logistics service provider or an independent owner-driver.
That proximity is no coincidence. It is a deliberate choice. In the French market, fast response matters. A dealer who does not act quickly risks losing the customer’s trust. According to Mathieu Herbaut from TH Trucks, that trust is built through presence, knowledge and speed of action.
Why Kraker? Because expectations are high.
TH Trucks has worked with Dutch brands for many years. The practical, quality-driven approach fits well with the way TH Trucks operates. When the company took the step into moving floor trailers, a partnership with Kraker was a logical move. Kraker has a strong position in the Benelux, Northern France is right next door, and the brand’s reputation speaks for itself.
But reputation alone is not enough. Mathieu is very clear about what convinced him: the finish of the K-Force is exceptional. The doors, locks, paintwork and handles all show the quality of the complete trailer. The wide range of options is another important advantage, from lift axles and aluminium rims to butterfly roofs and extra protection for customers working with waste materials.
One option that is especially well received in Northern France is the folding bumper. It protects the lighting and gives the trailer a strong, distinctive look. Especially in combination with round LED lights, it creates an appearance that appeals to customers.
Good advice starts with the right questions
A moving floor trailer is not a standard product. Every customer transports different loads, loads in a different way and works in different conditions. That is why TH Trucks always starts by listening.
What will the trailer be used for? Will forklifts drive inside the trailer? Will the customer work with a grab, big bags or agricultural loads? How often does the trailer return empty? Are there restrictions in height or weight?
Only when those questions have been answered does the advice follow. And that advice is always focused on one thing: what delivers the best return in daily practice? Not only today, but throughout the entire service life of the trailer.
From delivery to long-term support
The cooperation does not stop when the trailer is sold. During delivery, TH Trucks takes the time to go through everything with the customer: operation, hydraulics and settings. The customer also knows where to go for service, parts and warranty, and how Kraker Parts can be used for easy repeat orders.
To deliver that level of service, TH Trucks invests in technical knowledge. Recently, their mechanics completed an extensive technical training at Kraker in Axel. The construction, technology, operation and service points of the K-Force were all covered in detail. Because a dealer who truly wants to support the customer needs to understand the product inside and out.
In daily practice, communication lines are short. For specific customer questions, TH Trucks works closely with Jan Platteau, sometimes several times a day. Photos, technical details and options are exchanged quickly, so the customer does not lose valuable time.
Strong together in a demanding market
French transport companies know what they want. They compare carefully, make clear choices and expect their dealer to respond as quickly as they do. That requires partners who know, trust and complement each other.
TH Trucks brings market knowledge, a strong network and close customer relationships. Kraker brings the product, quality and specialisation in moving floor trailers. Together, they offer French transport companies more than a competitive price: a trailer that performs, a dealer who is there when needed and a manufacturer who stands behind the product.
That is what Partners in Performance is all about.
Want to know more about the K-Force or the partnership with TH Trucks in Northern France? Get in touch with our dealer network.